Email: mailhendriw@yahoo.com
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Job Category: Retail, Farmasi, Perdagangan Umum
Job Title / Position: Trainer
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Place / Date of birth: Banyuwangi/13 Sept 1978
Sex: Male
Marital Status: Married
Health: Good
Height / Weight: 165 cm / 65 kg
Religion: Islam
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Nationality: WNI
Address: Jl Menteng Gg Mambo Rt 01/IV No.22 Kel. Menteng Kec. Bogor Barat-Bogor. 16111
Phone / Mobile: 085668191369
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Educational Background:
My formal education earlied in 1984-1996 at
SDN Kepatihan III,
SMPN 1 Srono,
SMUN 1 Genteng. Altogether in Sub-Province region of Banyuwangi East Java.
Later then in the year period 1996-1997, I accepted to Bogor Agricultural University (IPB) pass through PMDK program until year 2002 in Faculty Fishery and Marine, Majoring in Fishing Management and Technology with GPA 2.91 scale of 4.0.
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Work Experiences: :
2002-2003 ; PT. Salamaisya Expert Training Bogor.
I became Marketing Public Relation Freelance and Junior Trainer in PT. Salamaisya Expert Training, Bogor.
2003 ; PT. Sco Prima Inovatindo
I became Coordinator Project. The project came from Departemen Kelautan & Perikanan – Indonesia. My duties are monitoring, controlling, coaching and trainee wifes fisherman about cash-flow, effectiveness processing of fish and how to looking for market etc. So that their can profit and add earnings.
2003-2004; Kompas Gramedia Group
I trusted to joint with Kompas Gramedia Group (KGG) Commerce Division. Beginning placed as Sales Supervisor Of Cinere Gramedia Bookstore and later then as Area Supervisor PT. Bursa Buku Nusantara (Kompas Gramedia Group) handle Distribution, Purchasing, Sale and Promotion three region i.e. Sukabumi, Jambi and Pematang Siantar. My duty responsible, reporting to Area Manager Level PT. Bursa Buku Nusantara.
2004-2005; PT. Gama Book Store
I trusted to became one of the Core Team Member, forming to PT. Gama Book Store (GBS). PT. GBS is a new business unit of PT. Gamma Multi Usaha Mandiri, Gajah Mada University (UGM) Yogyakarta. And later then I became Operational Manager (before that as a Purchasing Spv) at Square Store that one of unit business of PT. Gama Book Store. My duties is control goods turn-over, ascertaining selling of goods, selling and marketing goods, employees selection and common evaluation of shop performance. I had reached goals of sale above to 30% within 1 months. My duty responsible, report directly to Trade Development Director.
2006 to Nov 2008; PT. Capella Dinamik Nusantara
PT. Capella Dinamik Nusantara is Honda Motorcycle Main Dealer covering three region i.e. NAD, Riau, Riau Archipelago Province. I trusted to joint with PT. Capella Dinamik Nusantara as Senior Customer Care and Trainer at Riau Archipelago Province(Customer Care Section Head). My job responsibilities among others ascertain development of after sales service, customer complain handling, dealer service assessment, customer focus program, manage of customer database, customer relationship, customer retention, customer survey, corporate social responsibilities act., BTL activity programs (all team) and also as Trainer, I train amounting to 200 people that is all front-line people at Riau Archipelago Province about Analysis Transactional (AT, MD Eric Berne), implementing of psychological personality, service, motivation, leadership management, team building, complain handling, empathy. My duty responsible, reporting to Regional Head.
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Course or References:
Affiliations
Event Organizer of TDA Batam 2007 to Okt 08 (handle seminar, workshop & training communication, motivation and leadership), Executive member of Trainers Club Indonesia, Member of Milis Tangan Di Atas (TDA), Member of Milis Manager Indonesia
Hobbies and characters
Discussion, reading, writing, travelling, positive thinking, honest, communicative, loyal, persistent.
Soft Skills
Good leadership management, good communication, good interpersonal skill.
Others
I can to operate computer (MS Office, Linux) and Internet (make a blog, internet marketing, setting advertisement), holding car & motorbike driving license (SIM A & SIM C).
Spoken Languages:
Indonesia,
English
Computer Programs:
Certificate
- Corel Draw 9.0 by El Rahma Bogor (2002)
- Training of Customer Service Skill II by PT. Astra Honda Motor – Jakarta (2006)
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Leisure & Interests:
Saya meluangkan waktu saya untuk membaca, berdiskusi atau travelling.
Hampir semua buku saya baca sebab hobi saya membaca. Contoh buku bacaan tersebut antara lain ; Buku motivasi, dunia training, agama islam, psikologi, biografi tokoh-tokoh dunia, sales&marketing, pendidikan, buku anak, pengembangan diri, tentang internet, politik, ekonomi, sejarah.
Bacaan yang selalu ada dalam setiap bulan adalah tentang Agama Islam, motivasi, tentang training, pengembangan diri.
Hobi saya yang lain adalah berdiskusi dengan topik yang juga beragam. terutama topik tentang agama, motivasi, pengembangan diri, sales, marketing, politik dan ekonomi
Saya tertarik dengan bidang dakwah, kepelatihan, motivasi, pengembangan diri, internet.
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About my skill, job, etc:
Soft Skills
Good leadership management, good communication, good interpersonal skill
Saya berpengalaman di Bid. Sales dan Marketing lebih dari 3 tahun dan saya juga berpengalaman di Bidang Training lebih dari 3 tahun
Others
I can to operate computer (MS Office, Linux) and Internet (make a blog, internet marketing, setting advertisement), holding car & motorbike driving license (SIM A & SIM C).
My site or blog: http://hendri-wijaya-ned.blogspot.com/